alankapan.com cargo delivery terms to be considered

At https://www.alankapan.com, buyers who do not want to use their credit card information on the internet are provided with cash transfer and "controlled sales at the door". When paying by wire transfer, the buyer can choose the Yapı ve Kredi Bankası or PTT Postal Check Number and make the transfer. If EFT is made, the date of taking into account will be taken into account. When making money transfer and / or EFT, the "Sender Information" must be the same as the Invoice Information and the order number must be written.

If the relevant bank or financial institution fails to pay the price of the product to the Seller due to the fact that the credit card belonging to the Buyer is used unfairly or unlawfully by unauthorized persons after the delivery of the product, the product delivered to the Buyer within 10 days It is mandatory to send to. In such cases, shipping costs belong to the Buyer.

If the buyer chooses to pay by credit card, the PURCHASER will confirm the relevant interest rates and the information regarding the default interest separately from the bank, and the provisions regarding interest and default interest will be applied within the scope of the "Credit Card Agreement" between the Bank and the BUYER in accordance with the provisions of the current legislation, declares and undertakes.

With the sending of the order confirmation e-mail, the product / products are delivered to the cargo company that the seller has an agreement with.

Delivery:

The product (s) will be delivered to the address of the buyer by cargo that the seller has agreed upon. The delivery time is 30 days from the sending of the order confirmation e-mail and the establishment of the contract. This period may be extended for a maximum of ten days, provided the buyer is notified in advance in writing or with a continuous data carrier.

The products are sent to the areas where the cargo companies do not have address delivery by phone notification.

In regions where the Cargo Company delivers one day a week, in cases of inaccuracies and deficiencies in the shipping information, some social events and natural disasters may delay the specified day. Due to these delays, the buyer cannot bear any responsibility on the seller. If the product is to be delivered to another person / organization from the Buyer, the seller is not responsible for the extra shipping costs that may arise from the person / organization not accepting the delivery, inaccuracies in the shipping information and / or the Buyer's not being in place. If the product / products did not reach the customer within the specified days, delivery problems should be reported immediately to the customer service using the e-mail address destek@alankapan.com.

In case of damaged package; Damaged packages should not be received and a report should be submitted to the Cargo Company official. If the Cargo Company official is of the opinion that the package is not damaged, the buyer has the right to open the package there and check that the products have been delivered undamaged and to request that the situation be determined with a report. After the package is received by the Buyer, it is accepted that the Cargo Company has fulfilled its duty. If the package has not been accepted and the report has been kept, the situation should be reported to the seller Customer Service as soon as possible, together with the remaining copy of the report at the Buyer.

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