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Frequently Asked Questions

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You don't need any account or membership to order.

You can make your orders under the "Guest" tab on the payment screen.

However, when you open an account as a member of our website, you can benefit from opportunities such as cargo tracking, return processes, and benefit from special offers, discounts, gifts and accumulated points that you will earn in your purchases.

Being a member, opening an account is very simple.

You can become a member either by entering your user information or by using your social media accounts.

Yes, definitely. We take security very seriously and have put measures in place to prevent the loss, misuse and alteration of any information under our control. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.
  • With our 256 Bit SSL Certificate, payment can be received with 3D Secure Security System and Credit Card and Debit Cards.
  • You can take advantage of the installment options for your purchases made with a Credit Card.

  • You can purchase products with determined discount options by making PTT Postal Check and Bank Transfer.

  • Only Turkey / Istanbul domestic customers, our products can take as Pay Controlled door.
    (Note: For products purchased from marketplace sellers, sellers must allow this option. It is recommended that you review the product-specific shipping and payment methods of the seller.)

  • Turkey Coast, customers can activate excluding Istanbul Door Controlled Delivery options like  20 with prepayment. 20 TL prepayment is deducted from the order fee.
    (Note: For products purchased from marketplace sellers, sellers must allow this option. It is recommended that you review the product-specific shipping and payment methods of the seller.)



  • With our 256 Bit SSL Certificate, payment can be received with 3D Secure Security System and Credit Card and Debit Cards.
  • You can take advantage of the installment options for your purchases made with a Credit Card.

  • You can purchase products with determined discount options by making PTT Postal Check and Bank Transfer.

  • Only Turkey / Istanbul domestic customers, our products can take as Pay Controlled door.
    (Note: For products purchased from marketplace sellers, sellers must allow this option. It is recommended that you review the product-specific shipping and payment methods of the seller.)

  • Turkey Coast, customers can activate excluding Istanbul Door Controlled Delivery options like  20 with prepayment. 20 TL prepayment is deducted from the order fee.
    (Note: For products purchased from marketplace sellers, sellers must allow this option. It is recommended that you review the product-specific shipping and payment methods of the seller.)



Product shipments are made with contracted cargo companies. We have same day delivery options and moto courier services in Turkey/Istanbul.


Your orders are usually shipped on the same day. Although it varies according to the regions under normal conditions, you can receive your cargo within 1 to 3. Same day delivery options -şimdilik- only Turkey / Istanbul within Turkey applies.

Note: In some villages and towns, the cargo delivers 1 or 2 times a week. You can get information from the cargo companies in your area in this regard.

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